State Farm® Insurance Agent Skip Koenig

"I had an experience with a car fire, and Skip Koenig and staff provided fast, courteous servicing. His office was very professional, even though it was near closing time, and called me back after loosing phone service. They kept me informed, and connected me with outstanding service center for the claim. Kudos to Skip and the State Farm team"

"I've had an auto policy with Skip Koenig for over 16 years. He and his team have been nothing but courteous and professional in all of our dealings. For example, I once locked my keys in my car. I called Skip in a panic, because I didn't know what to do. I was then informed that my auto policy had coverage for such a situation! I was so relieved when his staff personally arranged for a service provider to come and rescue me! Thank you Skip and your team for your excellent customer service!"

"I had to write this review as it is well deserved. I am leaving the island and needed a authorization form from my finance company to ship the car. It was, they were a nightmare to deal with . I called Skip told him the issue and he was on it so fast. He advised "we are going to take care of this today, dont worry". When someone goes out of their way to make sure you are taken care of.. it speaks volumes, as least to me. I dont know the other agents on the island but my personally experience with Skip and his team has been the best I have ever had with an insurance company. Thank You So much !!!"

"If you're shopping for insurance on Kauai, go elsewhere. It took this place an extremely long time to set up my insurance, every question I had was met with more delays and convoluted answers, they called me to come back and sign things several times, the branches on the island close at random times, the people here are not great with technology, and I still have no idea why I'm paying more than $100 more per month than what was quoted to me."